Privacy Policy

Fabric Bridge (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request a quote, or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business name, and billing details when you request a quote or place an order.
  • Business Information: Company requirements, garment specifications, order details, and preferences.
  • Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide quotes, process orders, and deliver services.
  • To communicate with you regarding your project or inquiry.
  • To improve our website, services, and customer experience.
  • To comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service providers: Logistics partners, payment processors, or IT support teams who help us deliver services.
  • Legal authorities: If required by law or to protect our rights.

4. Cookies and Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to track usage patterns and improve performance. You can disable cookies in your browser, but some features of the site may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal and business information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request corrections to inaccurate data.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt out of marketing communications at any time.

To exercise your rights, contact us at: [Insert Email Address].

8. International Transfers

If you are located outside Australia, please note that your information may be transferred to and stored in servers located in Australia or other jurisdictions.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.